Thank you for choosing Amrita Craft for authentic handicrafts. We are committed to ensuring a smooth and reliable shipping experience for our customers. Please review the following Shipping Policy to understand our shipping methods, delivery times, and related information.
Order Processing Time
Upon receiving your order, we require a certain processing time to prepare your items for shipment. Typically, this processing time ranges from 1 to 3 business days. Please note that during busy seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.
Shipping Methods and Delivery
We offer shipping services through reputable carriers to ensure the safe and timely delivery of your order. The available shipping methods will be displayed during the checkout process, and you can choose the option that best suits your needs.
The estimated delivery time varies depending on the destination and the shipping method selected. Please note that these estimates are provided by the carriers and are subject to factors beyond our control, such as customs clearance and unforeseen delays. However, we strive to provide accurate estimates to give you a general idea of when to expect your package.
We currently offer to ship to various locations worldwide. During the checkout process, please ensure that you provide the correct shipping address, including all necessary details such as apartment numbers or business names. We are not responsible for any delays or misdeliveries caused by incorrect or incomplete address information provided by the customer.
Shipping Fees and Customs Duties
Shipping fees are calculated based on the weight of the items in your order, the destination, and the selected shipping method. The shipping costs will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.
Please note that any additional customs duties, taxes, or fees imposed by the destination country are the responsibility of the recipient. Amrita Craft is not responsible for any customs-related charges incurred during the importation of your order. We recommend that you check with your local customs office for any applicable fees or regulations before placing your order.
To keep you informed about the status of your shipment, we provide order tracking services whenever available. Once your order is shipped, we will send you a confirmation email containing the tracking information. You can use this information to track your package’s journey until it reaches your doorstep.
Order Delays and Issues
While we strive to deliver your order within the estimated timeframe, unforeseen circumstances or events beyond our control may cause delays. If you encounter any issues with your shipment, such as a delay or damage during transit, please contact our customer support team immediately. We will do our best to assist you and resolve the matter promptly.
Returns and Exchanges
For information regarding returns, exchanges, and our policies on damaged or incorrect items, please refer to our Returns and Refunds Policy page.
If you have any further questions or concerns regarding our Shipping Policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our products and services.